ChaloEventRefund & Cancellation Policy
In short
- 30-day free trial — no payment needed.
- Paid plans are non-refundable once activated.
- Duplicate or mistaken payments are activated, adjusted or returned.
- Cancel any time by not renewing; data kept 90 days.
This summary is for convenience — the full text below is what applies.
1. Free trial first
Every new business gets a 30-day free trial with all features and no payment needed. Please use the trial to make sure ChaloEvent suits your business before you pay.
2. No refunds
Payments for ChaloEvent plans are non-refundable once your paid plan is activated. This includes unused days or months of a monthly or yearly plan.
3. Duplicate or mistaken payments
If you pay twice for the same period, or we cannot verify or activate a payment, write to support@chaloevent.com within 7 days with the UPI reference (UTR). We will activate your plan, adjust the amount against your next period, or return the duplicate amount.
4. Cancelling
- You can stop at any time by not renewing — plans are paid manually by UPI each period, so nothing is charged automatically.
- Your access continues until the end of the period you have paid for.
- After that, your data is kept for 90 days so you can return or export it, and then it may be permanently deleted.
5. Price changes
We will give at least 30 days' notice of any price change. A new price applies from your next renewal.
6. Contact
Questions about payments or cancellation: support@chaloevent.com.